It’s not every day you hear about a real estate agent who carries a garden hose in her trunk—but that’s just one of the many unexpected tools Katie Catron uses to prepare her listings to shine. From painter’s tape to booties and snacks, the items inside Catron’s toolkit illustrate her commitment to her clients, which has helped her grow from a former teacher and stay-at-home mom to a $21M producer in just three years.
Discover what sets Catron apart from other new real estate brokers in North Carolina, including her unique career switch to real estate, her secrets for being prepared for anything, and how authenticity has led to loyal client relationships.
Key Takeaways
- Build Real Relationships: Catron prioritizes people over sales, fostering lasting connections that lead to repeat business and referrals.
- Stay Prepared for Anything: From lightbulbs to leaf blowers, the items in her tote bag help her handle surprises and keep listings looking their best.
- Make Open Houses Count: Catron treats every open house as an opportunity to connect, not just sell.
- Be Authentically You: Catron’s success isn’t about a script. It’s about showing up as herself and being all-in for her clients.
From the Classroom to the Closing Table
Before entering real estate, Catron spent nearly a decade as an elementary school teacher, then several years as a stay-at-home mom. When her kids grew older, she launched a home staging side hustle that eventually led to her real estate career.
It’s important to note that Catron didn’t come from a business background or have “sales” experience. What she does have is a people-first mindset and a knack for teaching. That perspective has become a cornerstone of how she works with buyers and sellers today.
In fact, her background in teaching gives her a unique edge. Just as she once helped first-graders learn to read, she now guides first-time buyers through the complex steps of purchasing a home. Catron knows that clear communication and a calm, reassuring presence can make all the difference to clients going through one of the biggest financial decisions of their lives.
$21M, 3 Years, and a Whole Lot of Open Houses
Catron hit the ground running by leaning into open houses. In her first three years, she built nearly her entire business by meeting clients face-to-face at showings.
Rather than pushing a sale, she focused on being present, listening, and getting to know visitors. She learned their stories, made friends with their kids, and became the go-to expert in her neighborhood.
“I don’t focus on commissions,” Catron said. “I focus on helping people. The rest takes care of itself.”
That approach has led to more than $21 million in sales over the past three years and a client base built almost entirely on referrals. Even better, her calendar stays full thanks to word-of-mouth and repeat business.
Catron attributes this momentum to her authenticity and intentional presence at every open house.
“People just want to feel seen and supported,” she said. “When you take the time to connect, they remember it.”
Catron’s Tote Bag of Tricks
Catron calls it her “bag of tricks,” but it’s really a toolkit that exemplifies the service and dedication she brings to each transaction. It’s not just about being organized; it’s about anticipating what clients need before they ask.
While her tote is packed with dozens of tools and supplies, here are a few standout items that consistently help her listings shine and her clients feel supported:
- Painter’s Tape: Catron uses blue painter’s tape to mark furniture that should be removed before showings or to flag areas needing attention. It gives clients a clear visual plan and helps handymen, stagers, or painters know exactly what to do.
- Magic Erasers & Wipes: Scuffed walls and smudged surfaces can make a big impression during a showing. Catron keeps cleaning supplies on hand to give homes a quick refresh, especially right before an inspection or final walkthrough.
- Garden Hose & Planters: Catron often adds flowers or plants to entryways for curb appeal—and if the seller has moved out and taken their hose, she waters them herself. It’s just one way she keeps listings looking lived-in and well-maintained.
- Lightbulbs: It may seem small, but a single burned-out bulb can raise concerns during an inspection. Catron replaces them on the spot, so no detail distracts from the home’s appeal.
These four items alone speak volumes about her approach. They show clients she’s invested, observant, and always thinking a few steps ahead.
Want the full list? Catron’s bag is packed with even more smart solutions—from rain boots to a tape measure to extra outlet covers.
Her Advice to New Agents
Catron’s teaching roots still shine through in her thoughtful, step-by-step guidance. Here’s what she wishes every new agent knew:
- Make Every Open House Feel Like a Welcome-Home Party: Don’t just stand in the doorway—engage, ask questions, and create a warm and inviting experience.
- Show Up With Solutions (Even If That Means Bringing Your Own Hose): The more prepared you are, the more trust you build.
- Be Authentically You: People connect with real people, not polished scripts. Bring your personality and life experience.
- Stay in It With Them: Whether it’s sending videos while they’re at work or grabbing coffee to talk logistics, show them you’re their co-pilot.
- Focus on People, Not Commissions: Help clients with their real concerns, such as schools, commutes, downsizing, and the sales will follow.
The Mindset Behind the Magic
What makes Catron stand out isn’t just the items in her tote bag; it’s how she approaches the job. She doesn’t just sell houses. She helps people move, grieve, celebrate, and begin again. And she shows up for it with tools, empathy, and intention. Whether it’s helping an elderly couple downsize or a young family find their first home, Catron listens for the real emotions behind each move. Then, she helps them take the next step with confidence.
She puts it simply: “You’re not just selling a home. You’re helping someone start the next chapter of their life. That’s a big deal.”
Whether you’re just getting started or looking to grow, Catron’s story is a reminder that preparation, authenticity, and heart go a long way.
Build Your Own Bag of Tricks
In real estate, knowledge is everything from understanding market trends to mastering client relationships. Whether you’re just starting out or looking to grow, continuing education can help you stay competitive and confident. Explore professional development and continuing education courses from Colibri Real Estate School and keep building the expertise that sets top agents apart.
