FAQs: General Questions

Find answers to your questions about Colibri Real Estate.

Why can’t I hear the livestream course?

Colibri Real Estate uses Internet audio, meaning you will listen to the livestream through your computer. The best way to connect your audio is to use a USB headset connected to your computer. If you don’t have a headset your computer speakers will work, but may have some background noise and can echo depending on the connection quality.

Test your sound before the course:

Test your sound about 20 minutes before the course by going to a website with audio (YouTube or Pandora are good options). If your speakers work with that site, they should work just fine for the course.

Troubleshooting audio:

If you are having trouble hearing the livestream course, try the following:

  • Make sure your speakers are not on mute and the volume is turned up
  • Clear your temporary internet files and cookies
  • Try an alternate web browser
  • If you are still having trouble, please contact us.

Can't find your answer?

If you can't find the answer to your question, please contact us. We are happy to help you.

Call Us icon

Call us: 844.701.2946

Speak to a customer service representative.

Weekdays: Monday - Friday 8 a.m. - 5 p.m. CST

Get in touch icon

Send us a note

Email us and we'll get back to you within 24 hours

Email Us